Latest BIG CX News

CRM

The Latest BIG News from ServiceNow, Salesforce, SAP, & Talkdesk

CRM

The Latest BIG News from Salesforce, OpenAI, NICE, & Five9

Big CX Update

The Latest on Another Big Call Center Lawsuit, Microsoft Teams’ New Contact Center Integration Model

Contact Center

The Latest BIG News from Microsoft, ServiceNow, Avaya, & Talkdesk

Contact Center

Big CX News from Mitel, Google, HubSpot, & Gong

Conversational AI

Big CX News from Salesforce, HubSpot, Twilio & Shopify

CRM

Big CX News from ServiceNow, Genesys, Salesforce, Twilio & Zendesk

CX TV

Big CX News – The Latest on the New Amazon Connect, Zendesk’s New Contact Center Platform

Contact Center

Big CX News from Zendesk, Genesys, Microsoft & Accenture

Contact Center

Big CX News from AWS, Microsoft, ServiceNow, NVIDIA, & NICE

CRM

The Latest BIG News from ServiceNow, Mitel, Google, & Genesys

CRM

Big CX News from Salesforce, Mitel, Microsoft, & Genesys

Conversational AI

Big CX News from Salesforce, Google, Microsoft & Zoom

CX TV

The Latest on Avaya Trimming Its Customer Base & Google’s Bot That Calls Customer Service for You

Contact Center

Big CX News from Avaya, SAP, Klaviyo, & Talkdesk

Contact Center

Big CX News from Google, Cisco, HubSpot, & Pega